See below for the excellent lineup of speakers for the 2019 conference with more to come:


  • Andrew Brown

Incident Summary

December 15th, 2014, saw Man Haron Monis, a self proclaimed Islamic Scholar and nacissistic criminal, take 18 people hostage inside the Lindt Cafe, Martin Place, Sydney, Australia.  Armed with a sawn off shotgun and suspected PBIED he claimed this to be the first Islamic State attack on Australian soil.  Executing the cafe manager provoked a tactical emergency entry to neutralise Monis during which another hostage was unfortunately fatally wounded.  The subsequent Coronial Inquiry determined a significant number of findings for law enforcement  responding to this type of terrorist siege.

Our Most Common Negotiation Mistakes

Conflict Solutions Limited

  • Gary McDougall

​Incident Summary

This presentation will offer the Negotiator examples of errors most commonly made during the negotiation process.  Based on contributions from Negotiators from across North America, we will explore the specific situations in which we often "drop the ball" and discuss strategies for managing those situations more effectively.  

The presentation will include an exploration of topics including the pitfalls associated with "positional negotiation" and problems that occur when we move toward problem solving without first "earning the right".  We will also examine the challenges that are created when we, as Negotiators, spend too much time monopolizing the conversation and shift away from our proven strategy of applied active listening skills.

The concept of "action imperative" will be explored which speaks to our perceived need to take an action when that action may not be in our best negotiation interests.  We will conclude the presentation with a discussion of the pitfalls associated with allowing the actions of the subject to define our success or failure; we should not measure our success or failure based on the actions of the subject.

​Lewis Prison Siege

  • Jan Dubina

Incident Summary

Lewis Prison Hostage Incident began on January 18, 2004. Two inmates, Ricky Wassenaar and Steven Coy seized the Morey Tower and took two correctional officers, Lois Fraley and Jason Auch hostage. Hundreds of state, local and federal law enforcement agencies responded to Lewis State Prison. The siege lasted fifteen days making it the longest prison hostage incident in US History. On February 1, 2004, the incident was resolved peacefully.

The debrief will cover the fifteen days of negotiation, change of negotiators, demands, hostage release, use of third party intermediaries, and the surrender. There were thirty negotiators that responded to Lewis Prison and ten primary negotiators used during the fifteen days.


Wichita, KS PD

  • Matt Balthazar

Incident Summary 

The following is a summary of a negotiation debrief for an incident that occurred on April 7, 2018. The situation began when officers were contacted reference a disturbance at a residence. The officers learned that a male was inside the residence and threatened to kill his family and burn the house down. Officers responded to the scene and made contact initially by voice with suspect. Officers heard suspect barricade the door and indicate that he would shoot officers. The debrief includes axon body worn camera video and audio of negotiation.


  • Andrew Brown

​Incident Summary

Kidnap for ransom is a significant element of Taliban income generation to fund their terror operations across the globe. Against the education of girls they facilitated the kidnap of an Indian Jesuit Priest, the Country Director of a faith based International Non Governmental Organisation in a remote village south of Herat City demanding a significant ransom from the Vatican. Negotiations with the Afghan Taliban using ‘western’ hostage negotiation techniques contextualised to the environment successfully reduced the ransom, achieved proof of life, gained vital intelligence and saw the safe release of the Priest after 264 days in captivity. Giving an insight into the Taliban kidnap operations, the challenges of keeping INGO workers safe when they are willing to martyr themselves and the capability & capacity of Taliban negotiations.


Marathon County, WI

  • Brad Tatro

  • Nou Thao-Kong

Incident Summary

On March 22nd, 2017 a lone gunman went on a shooting spree leaving 3 dead including a responding officer. This mass shooting incident spanned 3 separate crime scenes in 2 jurisdictions with 13 different agencies responding. The incident began as an uncontained active shooter before transitioning to a barricade situation when contact was initiated by the suspect via 911 and negotiations began.